DANCENERGY FEE POLICY

1. Billing and Due Dates

  • Fees are added to your account shortly after your enrolment is approved for the full term (less any approved trial period).

Fees can be paid:

  • Upfront for the term & paid by the end of week 5, or 

  • Via weekly payments (bank transfer, EFTPOS/credit card, or AutoPay).  The weekly amount must be 10% or more. 

  • AUTO PAY is highly encouraged.

  • All term tuition fees are due by the end of Week 5, unless you have a regular weekly AutoPay plan in place or are making 10% weekly, 20% fortnightly or 50% monthly payments.

  • Please write to us via Email, outlining how you will be making any regular payments so we are aware of your payment plan.

  • If term fees are not paid by the end of Week 5, and no regular payments with the outlined minimums required stated above, are being made:

    • A reminder will be sent, and 

    • Late fees may apply and may continue weekly until payment is made.

  • All outstanding fees from previous terms must be paid before the next term starts. Failure to do so may result in the student being unable to participate in lessons.

  • Enrolment fees are charged when you enrol online or added to your account and are due with your first term statement.

2. All-Inclusive Fee Structure

Dancenergy uses an all-inclusive fee structure for 2026. This means most concert-related costs are built into your regular fees, so there are no surprises or hidden extras throughout the year or at concert time.

The all-inclusive fees may cover:

  • All concert participation fees, including:

  • Studio rehearsals

  • Theatre rehearsals

  • A participation trophy 

  • Professional concert footage 

  • Professional photos 

  • Costumes

The following are not included in the all-inclusive fee structure:

  • Enrolment fee 

  • Stockings 

  • Shoes 

  • Uniform items 

  • Concert spectator tickets 

  • Earrings 

  • Accessories

  • Mini students costumes (They wear RSD uniform)

If you decide to leave the studio at any time before the concert:

  • Any inclusive components that have not been used will not be refunded.

  • No discount will be applied to fees if you choose not to participate in the concert.

  • A detailed breakdown of the inclusive fees will not be provided at any time.


3. Mid-Year Enrolments

Because fees are all-inclusive for 2026:

  • Students who enrol after Term 1, Week 1 will be charged:

    • A pro-rata term fee, plus

    • The enrolment fee,

    • And any additional amount required to cover inclusive items that have not yet been paid to date.

    • If you enrol from the start of Term 3 and the costume has already been purchased, you will be charged a $25 fee per costume to cover extra costs associated with purchasing.

4. All-inclusive Changes to Enrolment and Purchased Items

If a student unenrols from a class after concert costumes and/or other inclusive items have been purchased:

  • Additional fees may be charged to cover:

    • The remaining cost of any items that cannot be returned, or

    • Any restocking fees charged by the supplier.


5. Refunds, Cancellations & withdrawals

Withdrawal Notice

  • Written notice is required with a 2 week notice to cancel enrolment.  Without timely notice, term fees will be due in full.

  • To modify enrolment by deleting classes, a 2 week notice is required and fees will be charged and payable till this time, even if you have not attended and you failed to contact us in writing . 

  • To modify enrolment by adding classes, we warmly welcome this and you can do this either in writing or via the phone to one of our helpful admin staff. 

Non-Refundable Fees 

  • Fees are no refundable and non transferable between students or terms. 

Extended Leave Requests

  • For planned absences of 4 weeks or more, families may request adjustments in advance.  Such requests are at the discretion of the Principal and are not available for classes with waiting lists in place. 

  • Extended Injury Discounts

    • Discounts for extended injury are considered on a case-by-case basis, with a maximum discount of 50% on fees. Pro rata charges will still apply. 

    • To be considered for a discount, please submit a formal written request outlining your circumstances.


6. Term 4 Tuition Payments

Because of costume collection and the concert, tuition payments are due earlier in Term 4.

  • Term 4 tuition is generally due by around Week 4 to ensure:

    • Tuition is fully paid, and 

    • Students are eligible to collect their concert costumes and participate in the concert.

For families on AutoPay:

  • A higher rate of tuition will be charged for the first weeks of Term 4.

  • This is usually 20% per week for 5 weeks, instead of the usual 10%, so that tuition is fully paid before costume collection.

For families making manual payments (bank transfer, cash, card):

  • If paying weekly or fortnightly, please:

    • Increase the amount you pay each time, or

    • Make one bulk payment when fees are due,

  • So that all term fees are fully paid before costume collection week


7. Payment Options

You can pay your fees using the following methods:

  • Direct bank transfer 

  • EFTPOS 

  • Credit card 

  • Cash

Surcharges and fees:

  • EFTPOS & Credit card transactions incur NO surcharge or fee when paid at the studio’s front desk.

  • AutoPay (weekly credit card billing) incurs NO processing or surcharge fee.

  • Paying via the parent portal will incur a flat rate convenience fee of $5 to any payment whether it’s a debit card, credit card or bank transfer. 

AutoPay details:

  • Tuition is charged weekly to your nominated credit card every Tuesday during the term.

  • In Term 4, AutoPay will be charged at 20% per week (instead of 10%) to ensure all fees are paid before costume pickup and the concert.


8. Referral Program

Dancenergy offers a referral program to reward families who invite friends to join the studio.

  • Refer a friend who enrols with Dancenergy, and you both receive a 15% discount on one term’s tuition fees.

Conditions:

  • The current student receives a discount equal to 15% of the new student’s fees.

  • The new student also receives 15% off their own account.

The referral discount will be void on both accounts if:

  • The new student’s term fees are not paid in full by the end of the term, or

  • The new student unenrols before completing one full term.


9. Credits and Overpayments

  • If your fees are overpaid because direct debits were not stopped, even after multiple statement reminders:

    • The overpaid amount will be held as a credit on your account and automatically carried over to the following year.

    • No refund will be issued in this situation.


10. Make-Up Lesson Policy

At Dancenergy, we understand that students may occasionally miss their regular class due to illness or other commitments. While we do not offer refunds or credits for missed  classes, we do provide the option to attend a make-up lesson under the conditions below.

Availability

  • Make-up classes are subject to availability. 

  • They are only offered in classes that have space and do not have a waiting list.

How to Request a Make-Up

  • Families must contact Reception in advance to request a make-up class. 

  • Make-up classes must be taken within the same term as the missed lesson and cannot be carried over into the following term.

Limitations

  • Make-up lessons are not guaranteed and may not always be available due to class capacity or scheduling constraints.

Fees and Enrolment

  • We do not offer casual payment arrangements. 

  • Our enrolment model secures your child’s place in their class and fees are charged on a term basis. 

  • Your payment secures your child’s position in the class; missed classes do not alter fee obligations.

This policy helps us maintain class consistency and uphold our commitment to quality instruction and a supportive, inclusive studio environment. For further clarification or to request a make-up class, please contact our team at Reception.